Coockie Policy

Like many websites, we use small files called cookies to help provide the best online experience possible for you. This page will tell you what cookies are, how we use cookies and how you can control cookies.

What are cookies?

Cookies are small files of letters and numbers that are stored on your computer, tablet or smartphone, by the websites you visit. They are widely used to make websites work, or to work more efficiently, and to provide information to site owners, for example, remembering your preferences, recording what you entered in your shopping cart and counting the number of people who they look at a website. We use cookies and similar technologies to provide you with a functional website and to offer you a more personalized service.

Who sets cookies?

We use cookies both from before and from third parties:

  • First party cookies are cookies set by us (as the website owner). They help the website perform as you might expect the user. They are also used to provide us with anonymous data on how our website is used.
  • Third party cookies are set on our website by an organization other than us. These allow us to get to know our customers better, so that we can offer a more personalized service or for advertising purposes.
  • There are many different types of cookies. They are both used for different purposes. The reasons why the National Trust uses different types of cookies are described below.

    How we use cookies

    A visit to our websites may generate the following types of cookies:

    Strictly necessary cookies - These cookies are necessary for the website to function and cannot be deactivated in our systems. They are usually only set in response to user actions that amount to a request for services, such as setting privacy preferences, logging in or filling out forms. You can set your browser to block or warn you of these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information

    Performance cookies - These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not authorize these cookies, we will not know when you have visited our site and you will not be able to monitor its performance.

    Functional cookies: these cookies allow the website to provide advanced functionality and customization. They can be set by us or by third-party suppliers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not work properly.

    Targeting cookies: These cookies may be set through our site by our advertising partners. They can be used by these companies to create a profile of your interests and show you relevant ads on other sites. They do not directly store personal information, but rely on the unique identification of the browser and Internet device. If you do not allow these cookies, less targeted advertising will occur.

    Other third-party cookies - Where we use applications on our website owned by other organizations, third party cookies may be used to personalize the application or to monitor the success of that application. For example, if you use a social media button or chat window support on our website.

    What third-party cookies do we use?

    We use third-party cookies for advertising and analysis purposes. The following table describes the purpose of each of our current third-party cookies and provides links to the privacy policies of each third party. (Please note that the third-party cookies used may change when we work with new or different suppliers: this list will be reviewed and updated monthly).

    How long do cookies last?

    Cookies last for different periods of time depending on what they are used for.

    Session cookies are temporary cookies and are stored only until the website is closed or when the Web browser is closed.
    Persistent cookies last for a certain period of time, defined within the cookie, and allow the website to recognize the device again when the user returns to that website on that device.
    The following table outlines the first-party cookies we use, their purpose and their duration.

    How can I change my cookie settings?

    Cookies can be controlled by the settings of your web browser. Whether our cookies are used will depend on your browser settings, so you have control. To learn more about cookies, including how to see which cookies have been set and how to manage and delete them, use the following links:

    • Internet Explorer cookie information (http://support.microsoft.com/kb/278835)
    • Information about Chrome cookies (https://support.google.com/chrome/answer/95647)
    • Information about Firefox cookies (http://support.mozilla.org/en-US/kb/Clear%20Recent%20History)
    • Information on Safari cookies (https://support.apple.com/it-it/HT201265)

    Please note that blocking all cookies may not allow you to access or use all the features of our website and you will not receive a personalized service.

    If you are primarily concerned about third-party cookies generated by advertisers, you can disable them by going to the Your Online Choices website (http://www.youronlinechoices.com). Additionally, you can visit the commercial body representing these advertising platforms for more information: Network Advertising Imitative (http://www.networkadvertising.org). From their site, you can control third-party online advertising by managing your browser or mobile device opt-out (http://optout.networkadvertising.org).

    Note that these links will take you to other sites. The National Trust is not responsible for the information and also the setting of cookies on these other sites.

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